Consultation for Organizations
For business organizations, Dr. Kozu offers the following services that focus on the "people" dimension of management.
Leadership Development
The process typically involves:
1) Assessment
2) Feedback on Development Needs
3) Intervention such as Training or Coaching
4) Evaluation of the Intervention.
An example of intervention for enhancing leadership competencies is: Executive Coaching for high-potential managers and executives. It's a one-on-one custom development process.
The first step is feedback and goal setting based on assessment and available information and existing data (such as recent performance evaluation, 360 survey, learning from classroom-based programs).
Dr. Kozu offers candid and direct feedback on your personal style and how you might be perceived by others, which you may or may not know. Self-awareness is a key to change.
The next step is to translate goals into actionable steps and follow up on them. It also involves continuing assessment of progress toward goals or adjustment of goals.
Coaching sessions can be conducted in person or by telephone or both. Ideally on-site observations should be included in the process: Dr. Kozu will "shadow" you during the whole or part of your work day and give you feedback.
Some of the typical goals of her clients:
|
Communication |
Influencing and persuading Active Listening Mediating/Problem solving Cross-cultural, multi-national communication |
|
Development of others |
Identify
talents Take appropriate action for low performers Coaching and Mentoring Manage upwards |
| Team Development |
Create
affirmative and safe environment Manage conflict Conduct productive meeting |
| Motivating Others |
Appropriately reward strong performance Celebrate success Provide adequate amount of challenge Delegate Understand their needs and assign intrinsically motivating tasks |
|
Collaboration across boundaries |
Internal
partners External partners Customers Competitors Organizations in other industries |
| "Big Picture" |
Create
and communicate vision Define and execute strategy Lead change |
| Others |
Work and
life balance Exploration of meaning of life and career Changing careers |
Team Building
Dr. Kozu provides consultation for development of productive and collaborative work groups. She is especially skilled in developing cross-cultural and multi-national teams. A method called process consultation is often utilized. She will sit in on your regular team meeting to observe the team effectiveness. The focus will be on problem solving, decision making, and interpersonal and group processes.
To gather further information, individual interviews and/or survey may be conducted. Based on the data, feedback and recommendations for intervention will be provided. The next step is to set mutually agreeable goals and methods for intervention.
During the consultation process, she will ensure that the participants learn skills in assessing and problem solving on their own, so that they will not have to seek help from a consultant in a similar situation.
Training Programs
Dr. Kozu designs and implements custom-made programs that suit the unique situations of each organization. In addition, She provides consultation on the selection and development of training and development programs.
Finally, consultation on mental health at work, stress management, and EAP issues is also provided. The services described in Career Development are also offered to corporate clients.
Why Do you Need Help from a Psychologist?
The answer is simple. Business success depends on the people who:
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Foster customer-first culture
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Create and communicate strategy and vision
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Make fast and accurate decisions
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Execute with courage
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Take calculated risks
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Lead change
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Leverage innovation
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Develop talents
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Capitalize on diversity
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Collaborate cross boundaries
The above are just a few examples of behavior that are key to leadership and organizations' effectiveness. Psychologists are experts in observing, evaluating, interpreting, and modifying human behavior. In addition, Dr. Kozu combines such expertise with her experience in management consulting
Dr. Kozu's Experience in Consulting
Dr. Kozu has consulted with various individuals and organizations around the globe. For example, for the past several years, she has coached leaders in organizations such as, Hewlett-Packard, Agilent Technologies, Sun Microsystems in Asia, Europe and the Americas to help them achieve their professional objectives and heighten their interpersonal effectiveness in the international business environment.
Her expertise also includes management training program development. She participated in creating leadership development programs for the American Management Association. At the New York City government, she developed a cultural sensitivity training for the managers of the City agencies and consulted on the diversity training and equal employment opportunity issues.
More information?
Please e-mail or Call (206) 227-4913.